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Belight Barcelona -  Decoration Lamps

Condiciones de venta y devoluciones

POLICY OF CHANGES AND / OR RETURNS Conditions of changes and / or returns If, upon receipt of the purchase, the customer is not satisfied, Belight allows you to change the purchased item or return it, within a period of fifteen (15) days, counting from the date of receipt, provided the product has not Been used or damaged. Thus, Belight will not be able to accept changes or returns of used or damaged product (as long as it is not a tare). The change of one model by another one will not be allowed, it can only be changed if the product does not work correctly by the same model. In order to exchange one item for another, it must be returned and a new purchase must be made. All returned items must be packaged carefully and include the delivery note or the order confirmation email that Belight sent you as confirmation of the purchase. In case you do not have this invoice at the time of making the change or return, you can print your order by accessing the order detail page (in My Orders in the My Account section if you are registered) available in Belightbcn. com. Changes and / or returns with service of collection at home The change of the product by bad state or the return of the products purchased in this Web Page can be realized through the free service of home collection that Belight makes available to its customers. The customer who wishes to make a change or return through the service of home collection must make his request online through the Contact section in the main menu. Once the request has been confirmed, the carrier will contact the client to specify the day and time of collection. This service is not available in Ceuta, Melilla, Canary Islands. Refunds Once you have received the products, Belight will verify that they are in good condition and will proceed to send the new required product if a change has been requested or will proceed to the refund of the amount in the same method of payment used in the purchase in case of return. The repayment term may vary between 3 and 12 working days from the time the return is received at Belight stores. Once verified the status of the returned items, the customer will be informed via email. The payment of the returned items will always be made in the same form of payment used in the purchase.



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Belight Barcelona -  Decoration Lamps